Certified refurbished program.
With our commitment to reducing our environmental impact, rest assured the product you trade in won’t be left to waste. Any current models will be allocated into our demo fleet, making more in-home demos possible for more people. Meanwhile, any models that predate our current offerings will be brought back to the factory for refurbishment. With updated hardware, the newest firmware, and a thorough inspection, they will be resold within the MSB dealer network. The products we put through the certified refurbished program will come with a refreshed 1-year warranty, alleviating some of the risk from buying used electronics. Dealers will be notified as refurbished products become available for purchase. Lastly, even products that have broken down with age will still be eligible for partial trade in credit. For that category, if they cannot be repaired, they’ll be disassembled with the batteries, electronics, metals, and plastics being properly recycled.