MSB Warranty Registration
All MSB Technology products come with a standard 2 year warranty, details are defined below. We offer an additional 3 years of extended warranty for the original owner (a total of 5 years) if the following warranty registration form is completed within one year of the manufacture date.
Warranty includes:
• MSB warranty covers the unit against defects in materials and workmanship for a period of 2 years from the date the unit was originally manufactured and shipped from MSB.
• The additional 3 year extended warranty is only valid for the original registered owner and is non-transferable.
• This warranty covers parts and labor only; it does not cover shipping charges or tax/duty. During the Warranty period, there will normally be no charge for parts or labor.
• During the warranty period, MSB will repair or, at our discretion, replace a faulty product.
• Warranty repairs must be carried out by MSB or our authorized dealer. Please contact your dealer if your unit requires service.
Warranty excludes:
• The Warranty does not cover standard wear and tear.
• The product is misused in any way.
• Any unauthorized modifications or repairs were performed.
• The product is not used in accordance with the Operating Conditions stated below.
• The product is serviced or repaired by someone other than MSB or an authorized dealer.
• The product is operated without a mains earth (or ground) connection.
• The unit is returned inadequately packed.
• MSB reserves the right to apply a service charge if the product returned for warranty repair is found to be operating correctly, or if the product is returned without a return number (RMA) being issued.
Operating Conditions:
• Ambient temperature range: 32F to 90F, non-condensing.
• The supply voltage must remain within the AC voltage specified on the power base.
• Do not install the unit near heat sources such as radiators, air ducts, power amplifiers or in direct strong sunlight. This may cause the product to overheat.